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Privacy policy

General privacy policy

The protection and security of your personal data are of primary importance to us. Accordingly we observe the statutory regulations in order to provide the best possible protection for your data. Below we would like to inform you about the type, scope and purpose of the data collection and its use:

BEGA Gantenbrink-Leuchten KG (hereinafter “BEGA”) collects, processes and uses personal data as defined by Section 3 Sub-section 1 of the German Data Protection Act (BDSG) solely within the scope of the BDSG and data covered by Sections 11 to 15a of the Telemedia Act (TMG) solely within the scope of these regulations.

I. Website

1. Data collection and storage

On its website, BEGA offers a public area and a private (access-protected) area (“user area”), which pose different usage requirements (see the terms and conditions of use). Accordingly there are also differences in the collection and processing of personal data.

a. Public area

i. When the public area of the website is used, the user’s automatically anonymised IP address is saved. As a result of the anonymisation, it is impossible to identify the anonymised user and tracking their movement on the website does not allow for any conclusions to be drawn about a specific user.

ii. In the public area of the website the user can create a so-called reminder list. BEGA uses so-called session ID cookies to save this list. Cookies are small text files which save the settings of websites, e.g. in the user’s web browser, in the course of using the website. The cookies are used to save user-related information and enable the user to create reminder lists. The session ID cookies used by BEGA are saved solely for the current session in the user’s web browser and are deleted automatically when the browser is closed.

iii. The Piwik open-source analysis tool, which saves a cookie on the user’s hard disk for seven days, is used for the collection of statistical data concerning the use of this website, e.g. to collect data about how often which products are placed on watch lists. No personal data are collected when the statistical data are transferred. All data are saved on the servers of BEGA Gantenbrink-Leuchten KG in Germany.

The user has the opportunity to object to the collection of his – already anonymised – user behaviour by entering or removing a checkmark at a respective position to deactivate or activate the Piwik analysis. This results in an opt-out cookie from Piwik being saved or deleted. In this way, the user can decide whether an explicit web analysis cookie may be stored in his browser to enable BEGA to collect and analyse various statistical data as the operator of the website.

If you would not like Piwik to analyse your usage of the app, click on link at the bottom of the page to store the Piwik deactivation cookie in your browser.

b. User area

i. The user is required to register or log in with an existing BEGA ID in order to use the user area.

ii. BEGA saves the data entered in the registration form for the user area (e-mail address, password, title, sex, first name, surname, industry sector, company name, address, house number, postcode, town, country, phone number, fax number, mobile phone number, website) in a database which is hosted by a technical service provider in the EU. The data to be entered here are those referred to in Section 3 Sub-section 1 BDSG.

iii. Use of the user area requires the user to allow the session ID cookies used by BEGA and to permit the saving of data by sessionStorage. In addition, a so-called “cross-site request forgery token” is employed to prevent the multiple-page falsification of your entered data, and the Piwik analysis tool is used (see above).

iv. Once registered, the user is able to create so-called watch lists. These are then saved in a database and can be called up as long as the user account exists.

v. Every successful user authentication attempt is saved by BEGA in a database. After successful user authentication, the session is also saved and a cookie with the session ID is sent to the user’s browser. After successful logout, the session is deleted from the server.

vi. When downloading a so-called project list, the user has the option to choose whether a sales partner pre-selected by BEGA and responsible for the site where the project is being conducted will receive the project list data and the user’s contact data (opt-in). Such an arrangement is not made without the user’s active choice.

2. Use of the data

a. The data entered by the user upon registration to receive the BEGA ID is used solely for the purpose of performing the functions offered as part of BEGA’s telemedia and for carrying out the contract of use. As such, the data is used solely for internal customer administration purposes and for processing enquiries from the account holder.

b. When BEGA is contracted by users to provide services or to supply products, it is necessary under certain circumstances to forward personal data such as names and addresses to companies which BEGA uses to provide a service or deliver a product.

User data are not disclosed to third parties unless the user gives his express consent. The forwarding of personal data to governmental institutions and authorities takes place only within the scope of statutory regulations.

II. BEGA Library app

a. The user must register or login with his existing BEGA ID in order to use the BEGA Library app and all of its features. If the user would like to register via the app for the first time, he will be directed to the registration form on the BEGA website when he clicks on the link intended for this purpose.

b. Content provided by BEGA (catalogue documents, new products/project presentations, films, etc.) can be downloaded from and used in the app. Various user groups can be defined from the information provided by the user as part of the registration, which can ultimately result in different content and content available for use.

c. The Piwik open-source analysis tool is used to collect statistical data concerning the use of this app, e.g. accessing content and length of stays, scrolling behaviour through the products, accessing external links, playing videos, times, operating systems and anonymised IP addresses. No personal data are collected when the statistical data are transferred. All data are saved on the servers of BEGA Gantenbrink-Leuchten KG in Germany.

The user has the opportunity to object to the collection of his – already anonymised – user behaviour by entering or removing a checkmark at a respective position to deactivate or activate the Piwik analysis. This results in an opt-out cookie from Piwik being saved or deleted. In this way the user can decide whether an explicit advertising analysis cookie is allowed to be placed in his browser in order to enable the operator of the website to collect and analyse various statistical data.

If you would not like Piwik to analyse your usage of the app, click on the following link to store the Piwik deactivation cookie in your browser.

d. The data entered by the user upon registration to receive the BEGA ID is used solely for the purpose of performing the functions offered as part of BEGA’s telemedia and for carrying out the contract of use. As such, the data are used solely for internal purposes of customer administration and for processing enquiries from the holder of the account.

e. User data are not disclosed to third parties unless the user gives his express consent. The forwarding of personal data to governmental institutions and authorities takes place only within the scope of statutory regulations.

III. Right of information and revision; withdrawal; blocking and deletion

Users can contact BEGA at any time in writing or by e-mail to ask which of their personal data have been saved by BEGA. BEGA will try to answer as soon as possible depending on the volume. Incorrect data will be changed when the user sends notice to the above address.

Users who have given permission to use their personal data can withdraw their consent at any time. This requires no reason to be given.

Similarly, users are free to have their saved personal data blocked or deleted. In this case the user must contact BEGA with concrete specification of the data to be deleted or blocked. Irrespective of that, all individual user data will be deleted automatically by BEGA when the user account is deleted by the user. Only the anonymised access data collected via Piwik will be retained.

For the reasons listed in the terms and conditions of use, BEGA is authorised to block a user’s right of access to the user area by the deactivation or even complete deletion of the user account by an administrator. In the case of blocking, the previously collected data will not be deleted automatically but only on request of the user concerned. BEGA reserves the right to place the e-mail address of the blocked user on a so-called blacklist, preventing him from re-registering with this e-mail address.

IV. Address for enquiries, in particular in connection with Section III.

Any enquiry or request related to personal data, particularly in connection with the aforementioned Section III. (information, blocking, deletion, withdrawal of permission) must be sent by the user to the following address:

BEGA Gantenbrink-Leuchten KG 
Postfach 31 60 
58689 Menden, Germany 
– or – 
info@bega.com

In this way you can decide whether an explicit advertising analysis cookie is allowed to be placed in your browser in order to enable the operator of the website to collect and analyse various statistical data. If you would like to decide against it, click on the following link to store the Piwik deactivation cookie in your browser.


Deactivation completed! Your visits to this website will no longer be recorded by the web analysis. Please note that the Piwik deactivation cookie for this website will also be deleted if you remove the cookies saved in your browser. You will also need to repeat the deactivation procedure if you use a different computer or a different web browser.